Frequently Asked Questions

Shipping Policy

All our standard orders deliver within 12-15 business days. After an order is dispatched, it can take anywhere between 1-4 business days to get delivered. The ETA may differ based on delivery location and the shipping method you've selected.  

Please note that there could be some delays in case the product is not in stock.

Returns

If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 7 day return period, you can place a return request.

Once we receive your return, we will send you an email to confirm that we’ve received it, and our team will automatically process the amount as Store Credit in your Account. If no exception with your return is faced your request will be processed within 2-3 working days.

Exceptions:  Final sale items cannot be returned or exchanged. Please check the product description to see if an item is marked as a final sale.

Exchanges

If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 7 day exchange period, you can place an exchange request.

Once we receive your return item(s) and our team has inspected it, we will send you an email to confirm the same. Our team will ship your exchange upon receiving your return, and you’ll receive the tracking ID via email. 

Still need help?

If you have any questions, need assistance, or just want to get in touch, our team is ready to help! Visit our Contact Us page, and we'll get back to you as soon as possible.